Presales Solutions Architect - Retail
- الدار البيضاء
- دائم
- دوام كامل
- Technical degree in Computer Science, Engineering or Mathematics
- Azure or AWS Public Cloud knowledge and related cloud technologies
- High level understanding of XML, JAVA, REST, SOAP…etc
- High level understanding of MS-SQL
- Working knowledge with APIs integration including RESTful APIs
- Knowledge of CAD and/other
- Business Degree
- Technical Product/Software certifications an asset
- Has 3 to 5 years of experience in a similar client-facing role
- Has previous experience in a traditional software development or Technical Pre-Sales role.
- Has strong analytical and debugging skills.
- Solution driven, able to grasp new concepts quickly and efficiently, able to work alone or in a team, able to work with no supervision and under pressure
- Excels in a collaborative and cross-functional environment.
- Demonstrates professional communication skills on technical and business-related subjects
- Experience working with payment gateways a major plus
- Excellent time management, organization, and planning skills are essential
- Flexibility to travel as required to meet with clients
- Ability to comprehend and translate complex technical issues and apply to business solutions
- Demonstrate ability to articulate complex technical terms or processes into business language
- Ability to synthesize technical information and apply to business solutions
- Able to set priorities, influence others, and manage customer and partner expectations
- Demonstrated success in customer and partner relationship management
- You are motivated, think outside of the box, and understand the purpose of process and procedures
- Experience with continuous integration and test-driven development methodologies
- Experienced in selling technical solutions is a major plus
- Demonstrated experience in client engagement to elicit requirements and build a solution based on an initial vague or ambiguous requirement
- Regulatory Experience
- Deep knowledge of the convenience POS retail business, including industry trends, best practices, and regulatory requirements.
- Experience with convenience POS retail systems, including hardware and software components.
- Extensive Knowledge in Automation, especially Point of Sales.
- Experience in Cloud technologies
- Analytical skills
- High Calibre presentation skills to all client levels, including C-Suite clientele
- Strong interpersonal skills
- Innovator
- Ability to aggregate different technology platforms
- Problem solver
- Displays discipline and logic;
- Uncovers and clearly articulates the problem that needs to be solved.
- Is committed to excellence and understands how daily work impacts the customer
- Highly organized and task and deadline oriented displaying intense sense of urgency
- Dedicated to exceeding customer expectations
- High problem-solving aptitude
- Strong customer facing interaction
- Travel and flexibility
- Ability to work under pressure
- Demonstrate humility and self-awareness
- Gains insight into customer needs.
- Identifies opportunities that benefit the customer.
- Builds and delivers solution that meet customer expectation.
- Establishes and maintains effective customer relationships.
- Works cooperatively with others across the organization to achieve shared objectives.
- Represents own interest while being fair to others and their areas.
- Partners with others to get work done.
- Credits others for their contributions and accomplishments.
- Gains trust and support of others.
- Seeks to understand different perspectives and cultures.
- Contributes to a work climate where differences are valued and supported.
- Applies others’ diverse experiences, styles, backgrounds, and perspectives to get results.
- Is sensitive to cultural norms, expectations, and ways or communicating.
- Follows through on commitments and makes sure others do the same.
- Acts with a clear sense of ownership.
- Takes personal responsibility for decisions, actions and failures.
- Establishes clear responsibilities and processes for monitoring work and measuring results.
- Designs feedback loops into work.
- Identifies and creates the processes necessary to get work done.
- Separates and combines activities into efficient workflow.
- Seeks ways to improve processes, from small tweaks to complete reengineering.
- Is a simplifier, focused on cutting through complexity.
- Prioritizes to the critical few – focuses on what matters most.
- Reflects on activities and impact on others.
- Proactively seeks feedback about shortcomings.
- Admits mistakes and gains insight from experiences.
- Knows strengths, weaknesses, opportunities, and limits.
- Comes up with useful ideas that are new, better, or unique.
- Introduces new ways of looking at problems.
- Can take a creative idea and put it into practice.
- Encourages diverse thinking to promote and nurture innovation.
- Anticipates and adopts innovative digital and technology applications.
- Learns quickly when facing new situations.
- Experiments to find new solutions.
- Takes on the challenge of unfamiliar tasks.
- Extracts lessons learned from failure and mistakes.
- Bounces back from setbacks and failure.