Bilingual Back Office Agents (FR/EN) Casablanca

الدار البيضاء
دائم
دوام كامل

قبل 2 أشهر

Descriptif du posteDescriptif du poste• Provide personalized service and assistance related to the products and services (sales, billing issues, loyalty and claims). • Analyze the customer's request and offer an appropriate solution. • Take charge of the customer's requests and maintain a follow-up, if necessary. • Target business opportunities in order to promote the products and services offered. • Reinforce customer satisfaction and ensure loyalty by offering professional and courteous service that meets the customer's needs and high standards of satisfaction.
Profil Recherché Fluently in English and French with excellent written communication skills. • Excellent interpersonal skills : you enjoy interacting with people and listening to find solutions to their requests. • Ability to multi-task and meet pre-established objectives. • Excellent organizational skills and sense of priorities. • Availability to work full time according to the following schedule.
Avantages sociaux et autres • An hourly rate paid training from the first month. • An open-ended contract and Social security. • A very enticing attendance bonus. • A Roofless performance bonus system. • Private free health care with a very competitive rate. • Free door to door transportation for shift ends. • Multiple other benefits (special events celebrations, Fun activities, Cnexia site life program, conventions…etc).
Amplitude horaire 24H/24H

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