ServiceNow Business Analyst H/F

الرباط
دائم
دوام كامل

قبل 16 يوم

Company DescriptionDevoteam is a leading consulting firm focused on digital strategy, platform technologies, cybersecurity and business transformation. We are partner of the year of the five cloud leaders: Microsoft, AWS, Google, ServiceNow and Salesforce. With 25 years' experience and 10,000 employees across Europe and the Middle East, Devoteam promotes responsible tech for people and works to create better change.Devoteam Digital Impulse supports its clients in their digital transformation, from strategy to execution. Aware and convinced that the world of consulting needs to be reinvented in a profound and sustainable way, we rely on our entrepreneurial spirit and the diversity of our experts to achieve this. Audacity, freedom, ambition and confidence are the values that drive us, challenge us, and allow us to shake up the status quo. We are versatile, tech-savvy individuals who can work hand-in-hand with business and tech experts.We help our clients become digital leaders, whatever their industry. We are bold Thinkers and Doers, ready to drive change and create value through 4 areas of expertise: Digital Business & Product, Nextgen IT, Process & Transformation and Data.Job DescriptionProfessional shall possess comprehensive knowledge in the field of the Customer' business functions and applications.A functional analyst is capable of:
conducting business process analysis
identifying gaps in business requirements to IT-Implementation of standard S/W and customer specific custom applications
analysing and detailing functional requirements, procedures
analysing problems and corresponding remedies in order to improve existing systems
performing cost-benefit analysis
writing descriptions of user needs and acceptance concepts, program functions, and steps required to develop or modify systems
Furthermore, Professionals shall possess the ability to comprehend logical database models and their impact/interconnections on the application and the application architecture.QualificationsAt least 3 of experience in practicing the relevant skills.Possesses sound industry knowledge.
Able to document and elaborate as-is solutions as well as business & functional requirements with medium to high complexity.
Write use cases / user stories, designs document, acceptance test cases.
Able to perform gap and cost-benefit analysis of business requirement to existing implementation.

Devoteam

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