Business Analyst | Rabat (Maroc)

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Entreprise : Rejoignez Cnexia Tech et faites le choix de faire partie d'un projet qui valorise l'innovation technologique, promeut le developpement continu des competences et donne l'opportunite aux personnes creatives et ambitieuses du domaine des technologies de l'information de realiser leurs objectifs professionnels. Fiers de notre statut de filiale Marocaine exclusive de l'operateur telecom historique du Canada, nous n'avons cesse d'elargir nos equipes depuis 2021 avec plus de 1300 employes principalement bases a Fes. Nous venons d'etendre nos activites dans la partie nord du royaume en inaugurant un nouveau site a Rabat afin d'y poursuivre notre croissance avec comme objectif de plus que doubler nos effectifs a l'horizon 2024. A Cnexia Tech nous developpons des solutions innovantes et creons continuellement du contenu media multiplateforme original. Grace a cela, nous revolutionnons tous les jours la facon avec laquelle les Canadiens communiquent a travers le web et interagissent via des applications mobiles en les faisant beneficier d'une experience amelioree. Si vous etes prets a relever ce defi technologique, nous vous invitons a rejoindre une communaute qui valorise les idees audacieuses et vous donne de multiples opportunites d'accomplissement de carriere dans un environnement multiculturel de classe mondiale ! « Chez Cnexia Tech, nous offrons des opportunites egales a tous, sans distinction de race, couleur, origine, religion, sexe, nationalite, age, citoyennete, statut matrimonial ou handicap. »Poste :Role:This opening will specifically be for the billing and receivables organization.

Optimize delivery processes through the deal life cycle (ordering to delivery to billing)
Be responsible for gathering and documenting business and system requirements, current and proposed process mappings, and ensuring that the solutions resulting from the development effort will meet these requirements
Ability to write user stories, and to participate in de the delivery of projects in a Safe-Agile environment.
Recommend changes to established methods, propose alternative and new solutions to improve operational efficiency
Liaise with SMEs to define solutions that meet users requirements and are technically appropriate
Ensure detailed documentation of business requirements / Define and document operational methods
The role also involves driving the user acceptance testing process, including preparation of acceptance criteria, review of the test plans and scenarios, review of test results as well as taking responsibility for end-to-end testing. The Business Analyst may also execute test cases and directly ensures system integrity.
Support Trainers and provide information to help build the training strategy
Deliver a change management strategy ( ADKAR or other)
Support users during project normalization
Candidate will assume a leading role in performing and overseeing the multi-functional tasks associated with these objectives, and will work closely with colleagues and other business stakeholders.

Requirements :

Business Analyst certification and/or a university/college graduate with a business, marketing or telecommunications degree
3+ years of experience
Experience working in a SAFE Agile environment but also must adapt to a waterfall environment whenever required
Experience in Telecom industry
Related experience as a Business Analyst/Process or Systems within IT or Business.
Excellent communication skills (written, oral) and the ability to communicate appropriately at all levels of the organization is required
Candidate must be fully proficient in English
Knowledge / proficiency of French language is an asset
Proficiency in Microsoft Office suite of tools and Agile tools (excel, Powerpoint, Word, Jira, confluence etc)

Profil recherché : Agile environment. Recommend changes to established methods, propose alternative and new solutions to improve operational efficiency Liaise with SMEs to define solutions that meet users requirements and are technically appropriate Ensure detailed documentation of business requirements / Define and document operational methods The role also involves driving the user acceptance testing process, including preparation of acceptance criteria, review of the test plans and scenarios, review of test results as well as taking responsibility for end-to-end testing. The Business Analyst may also execute test cases and directly ensures system integrity. Support Trainers and provide information to help build the training strategy Deliver a change management strategy ( ADKAR or other) Support users during project normalization Candidate will assume a leading role in performing and overseeing the multi-functional tasks associated with these objectives, and will work closely with colleagues and other business stakeholders.Adresse de notre siège : Technopolis, Bâtiment B 11 Sala-Al-JadidaTraits de personnalité souhaités :Besoin d'autonomie Besoin de réflexion Ambition Implication au travail Recherche de nouveauté

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